OVERVIEW

This website is operated by Feruka. Throughout the site, the terms “we”, “us”, and “our” refer to Feruka. Feruka offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws in your jurisdiction.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Credit card information is always encrypted during transmission over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and in limited quantities. Products are subject to return or exchange only according to our Return & Refund Policy.

We make every effort to display product colors and images accurately; however, we cannot guarantee exact display on all devices.

SECTION 6 – ORDER PROCESSING & FULFILLMENT

All orders are subject to acceptance and availability.

Once an order is placed, it will be processed according to the handling times stated in our Shipping Policy. An order is considered accepted once it has been shipped.

We reserve the right to cancel or refuse any order due to inventory limitations, pricing errors, suspected fraud, or unauthorized transactions.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all orders placed on our store. We reserve the right to limit or cancel orders at our discretion.

SECTION 8 – CURRENCY & PAYMENTS

All prices listed on our website are displayed and charged in U.S. Dollars (USD) unless otherwise stated.

International customers may be subject to currency conversion fees determined by their card issuer or payment provider.

SECTION 9 – PRODUCT WARRANTY & RESPONSIBILITY

We guarantee that products sold on Feruka are delivered as described.

If an item arrives damaged, defective, or incorrect, customers are eligible for a replacement or refund in accordance with our Return & Refund Policy.

Except as expressly stated, no additional warranties are provided.

SECTION 10 – OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools or links. We are not responsible for the content, accuracy, or practices of third-party websites.

SECTION 11 – USER COMMENTS & SUBMISSIONS

You agree that we may use, edit, and distribute any comments or feedback submitted to us, without obligation to compensate or respond.

SECTION 12 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 13 – ERRORS, INACCURACIES & OMISSIONS

We reserve the right to correct errors or inaccuracies and to cancel orders if any information on the site is inaccurate at any time.

SECTION 14 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, violating laws, infringing intellectual property rights, submitting false information, or interfering with security features.

SECTION 15 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available” without warranties of any kind, except as required by law.

In no event shall Feruka be liable for indirect, incidental, or consequential damages, to the maximum extent permitted by law.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Feruka from any claims arising from your breach of these Terms or violation of laws.

SECTION 17 – TERMINATION

These Terms remain effective unless terminated by either you or us. We may terminate access if you fail to comply with any provision.

SECTION 18 – GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the State of California.

Any disputes arising from the use of this website shall be resolved in accordance with applicable U.S. and California laws.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Feruka and supersede any prior agreements.

SECTION 20 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

SECTION 21 – CONTACT INFORMATION

For questions regarding orders, returns, refunds, or these Terms, please contact us:

Business Address (Vietnam):
Feruka
139 Cau Luc Dien Street,
Yen My District, Hung Yen Province,
Vietnam
U.S. Fulfillment & Returns Address:
4675 Stevens Creek Blvd, Unit E215,
Santa Clara, CA 95051,
United States
Email: [email protected]
Phone: +1 442-252-9872

Customer Support Hours:
Monday – Saturday, 8:30 AM – 5:30 PM (PST)