PRIVACY POLICY

This Privacy Policy describes how Feruka (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://feruka.com (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including:

• Web browser type

• IP address

• Time zone

• Cookies installed on your device

As you browse the Site, we also collect information about:

• Pages or products you view

• Referring websites or search terms

• How you interact with the Site

This information is referred to as Device Information.

Technologies Used

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device that often include an anonymous unique identifier

• Log files: Track actions occurring on the Site

• Web beacons, tags, and pixels: Electronic files used to record browsing behavior

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

• Name

• Billing address

• Shipping address

• Payment information (processed securely by third-party payment providers)

• Email address

• Phone number

This information is referred to as Order Information.

“Personal Information” in this policy includes both Device Information and Order Information.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to:

• Fulfill and manage orders (including payment processing, shipping, and order confirmation)

• Communicate with you regarding your order or account

• Screen orders for potential risk or fraud

• Improve and optimize our Site and services

• Provide marketing or advertising communications, where permitted by law and your preferences

3. LEGAL BASIS FOR PROCESSING (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Your consent

• Performance of a contract (processing your order)

• Compliance with legal obligations

• Our legitimate business interests, provided they do not override your rights

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Enable core site functionality

• Analyze site performance and traffic

• Support marketing and advertising activities

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

5. YOUR DATA RIGHTS (GDPR & CCPA)

GDPR Rights (EEA Residents)

You have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your personal data

• Restrict or object to data processing

• Request data portability

• Withdraw consent at any time

CCPA Rights (California Residents)

You have the right to:

• Know what personal information we collect, use, and disclose

• Request deletion of your personal information

• Opt out of the sale or sharing of personal information (if applicable)

• Not be discriminated against for exercising your privacy rights

To exercise your rights, please contact us using the information below.

6. DATA RETENTION

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. DATA SHARING

We share your Personal Information with trusted third parties only when necessary, such as:

• Payment processors

• Shipping and logistics partners

• Analytics and advertising service providers

All third parties are required to protect your information and use it only for specified purposes.

8. DO NOT TRACK SIGNALS

Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

9. DATA SECURITY

We implement reasonable technical and organizational measures to protect your Personal Information. However, no method of transmission over the internet is 100% secure.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

11. CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Business Address (Vietnam):
Feruka
139 Cau Luc Dien Street,
Yen My District, Hung Yen Province,
Vietnam
U.S. Fulfillment & Returns Address:
4675 Stevens Creek Blvd, Unit E215,
Santa Clara, CA 95051,
United States
Email: [email protected]
Phone: +1 442-252-9872

Customer Support Hours:
Monday – Saturday, 8:30 AM – 5:30 PM (PST)